Managed Services

SIMPLICIT® services is a suite of managed IT services that offers businesses a way to simplify their IT. Proactive management combined with leading edge software and services minimizes downtime and helps businesses keep their computer and network systems running at peak efficiency. By proactively addressing many common problems BANG will keep network systems running and available for the business users. Scheduled maintenance and planned upgrades will keep your network running smooth and more importantly make sure it is available for your users.

SIMPLICIT® GOLD

SIMPLICIT® Gold provides businesses with a simple easy plan with a fixed monthly rate for services and support.

SIMPLICIT ® SILVER

SIMPLICIT® Silver combines a fixed rate monthly plan including our award winning monitoring and pay as you go services.

SIMPLICIT® PRO

SIMPLICIT® Pro brings award-wining availability and performance monitoring solution that brings structure to your day to day management, and instill a sense of calm within your IT Department.

SIMPLICIT® BLOCK

SIMPLICIT® Block is a monthly support block which allows access to our specialized and trained technicians.

 

SIMPLICIT® Pro

Award-wining monitoring solution to instill a sense of calm within your IT Department.

REQUEST A DEMO

  

SIMPLICIT® Silver

SIMPLICIT® Silver combines a fixed rate monthly plan and pay as you go services.

REQUEST A DEMO

  

SIMPLICIT® Gold

SIMPLICIT® Gold provides a simple easy plan with a fixed monthly rate for services and support.

REQUEST A DEMO
SIMPLICIT® includes
Availability Performance and Predictive failure monitoring      
Backup System Monitoring      
Network Device Monitoring      
Endpoint Protection Monitoring      
Firewall Availability Monitoring      
Email System Monitoring      
Microsoft Patch Management Option1 Option1  
3rd Party Patch Management Option1 Option1  
3rd Party & Vendor Consulting Option1 Option1  
Remote Helpdesk Support 9×5 Paid2 Paid2  
NBD Onsite Service Calls 9×5 (Montreal Region) Paid2 Paid2  
4 Hours On-Site Critical Service (Montreal Region) 9×5 Paid2 Paid2  
Proactive Remote Maintenance Paid2 Paid2  
Network Health Assessment Paid2 Option1  
Annual CTO Performance Report Option1    
Annual CTO Meeting Option1 Option1  
Priority Response      
Special Rates
Preferred Project Rates Paid2 Paid2  
Preferred Service Rates Paid2 Paid2  
24/7 Emergency Access Paid2 Option1 Option1
Evening & Weekend Support Paid2 Option1 Option1
Additional Services
CONTINUIT® Services Add-on3 Add-on3 Add-on3
PRODUCTIVIT™ Services Add-on3 Add-on3 Add-on3
SIMPLICIT® IaaS Add-on3 Add-on3 Add-on3

1 Option – This feature may be included in the service contract at an extra cost
2 Paid – This feature can be purchased either with a SIMPLICIT® Block or paid on an hourly basis
3 Add-on – This feature can be added to an existing contract or purchased as a separate contract

SIMPLICIT® Pro

Award-wining monitoring solution to instill a sense of calm within your IT Department.

SIMPLICIT® Pro includes:

  • Availability Performance and Predictive failure monitoring
  • Backup System Monitoring
  • Network Device Monitoring
  • Endpoint Protection Monitoring
  • Firewall Availability Monitoring
  • Email System Monitoring
  • Microsoft Patch Management – Option 1
  • 3rd Party Patch Management – Option 1
  • 3rd Party & Vendor ConsultingOption 1
  • Remote Helpdesk Support 9×5 – Paid 2
  • NBD Onsite Service Calls 9×5 (Montreal Region) – Paid 2
  • 4 Hours On-Site Critical Service (Montreal Region) 9×5 – Paid 2
  • Proactive Remote Maintenance – Paid 2
  • Network Health Assessment – Paid 2
  • Annual CTO Performance Report – Option 1
  • Annual CTO Meeting – Option 1

Special Rates

  • Preferred Project Rates – Paid 2
  • Preferred Service Rates – Paid 2
  • 24/7 Emergency Access – Paid 2
  • Evening & Weekend Support – Paid 2

Additional Services

  • CONTINUIT® Services – Add-on 3
  • PRODUCTIVITTM Services – Add-on 3
  • SIMPLICIT® IaaS – Add-on 3

SIMPLICIT® Silver

SIMPLICIT® Silver combines a fixed rate monthly plan and pay as you go services.

SIMPLICIT® includes

  • Availability Performance and Predictive failure monitoring
  • Backup System Monitoring
  • Network Device Monitoring
  • Endpoint Protection Monitoring
  • Firewall Availability Monitoring
  • Email System Monitoring
  • Microsoft Patch Management – Option 1
  • 3rd Party Patch Management – Option 1
  • 3rd Party & Vendor Consulting – Option 1
  • Remote Helpdesk Support 9×5 – Paid 2
  • NBD Onsite Service Calls 9×5 (Montreal Region) – Paid 2
  • 4 Hours On-Site Critical Service (Montreal Region) 9×5 – Paid 2
  • Proactive Remote Maintenance – Paid 2
  • Network Health Assessment – Option 1
  • Annual CTO Performance Report
  • Annual CTO Meeting – Option 1
  • Priority Response

Special Rates

  • Preferred Project Rates – Paid 2
  • Preferred Service Rates – Paid 2
  • 24/7 Emergency Access – Option 1
  • Evening & Weekend Support – Option 1

Additional Services

  • CONTINUIT® Services – Add-on 3
  • PRODUCTIVITTM Services – Add-on 3
  • SIMPLICIT® IaaS – Add-on 3

SIMPLICIT® Gold

SIMPLICIT® Gold provides a simple easy plan with a fixed monthly rate for services and support.

SIMPLICIT® includes

  • Availability Performance and Predictive failure monitoring
  • Backup System Monitoring
  • Network Device Monitoring
  • Endpoint Protection Monitoring
  • Firewall Availability Monitoring
  • Email System Monitoring
  • Microsoft Patch Management
  • 3rd Party Patch Management
  • 3rd Party & Vendor Consulting
  • Remote Helpdesk Support 9×5
  • NBD Onsite Service Calls 9×5 (Montreal Region)
  • 4 Hours On-Site Critical Service (Montreal Region) 9×5
  • Proactive Remote Maintenance
  • Network Health Assessment
  • Annual CTO Performance Report
  • Annual CTO Meeting
  • Priority Response

Special Rates

  • Preferred Project Rates
  • Preferred Service Rates
  • 24/7 Emergency Access – Option 1
  • Evening & Weekend Support – Option 1

Additional Services

  • CONTINUIT® Services – Add-on 3
  • PRODUCTIVITTM Services – Add-on 3
  • SIMPLICIT® IaaS – Add-on 3
REQUEST A DEMO

1 Option – This feature may be included in the service contract at an extra cost
2 Paid – This feature can be purchased either with a SIMPLICIT® Block or paid on an hourly basis
3 Add-on – This feature can be added to an existing contract or purchased as a separate contract

Interested in stress free IT?

Let’s talk!